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April 14, 2018, 5:03 p.m.
#1
cristyr88
POST: 1
Payment rejected

Hi,

I've tried many times to buy games via a VISA credit card, but everytime I got the message "Payment rejected".

Has anyone else got this and solved it ? My account is claimed so I don't know what extra thing I should do...

Thanks in advance !
April 14, 2018, 6:11 p.m.
#2
chstwnd
POST: 36

Hi,

I've tried many times to buy games via a VISA credit card, but everytime I got the message

"Originally posted by: cristyr88"

Virtually everyone gets this message from IG, and, unfortunately, not infrequently.  it's happened to me at least a half dozen times in as many months.  I've sent messages to support about it, but the only response is something on the order of "Sorry about the issue.  Try it now." with absolutely no details on what the issue was or preventing it in the future.  Just about everything on IG is like rolling dice.
April 17, 2018, 12:27 p.m.
#3
I seem to be getting this problem too. i tried two different cards aswell.