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March 27, 2018, 11:26 a.m.
#1
Miss Storm ♥
POST: 1
Can't redeem key and can't access my account from other browser.

So I was just, apparently, stupid enough to buy Far Cry 5. I can't redeem my key, as it only gives me a helpful popup with the word "failure", and if I try to access my account from another browser to try it there, I get some sort of security error. So should I log out from this actual working browser, I guess I'll not only have the game but will also be locked out from my account.

Am I screwed here? Should I just go ahead and request a refund via Paypal?
March 30, 2018, 11:25 a.m.
#2
Global Moderator
Menta
POST: 2
Hi Miss Storm,
We're really sorry you had these issues on our site.
Please open a support ticket writing to our Support Team here: http://support.indiegala.com/customer/portal/emails/new with the details of the transaction you're referring to.
Thank you!
April 2, 2018, 5:12 p.m.
#3
mckelja121
POST: 4
The support team on this site are pretty good and friendly i had a problem with a key once and they helped me within 1-2 days so that was nice, i just wanted to say thanks on the forum