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Feb. 3, 2018, 2:22 a.m.
#1
ckdo
POST: 2
Giveaways not created, but games locked nontheless?

Hi there. I did just successfully create 11 giveaways. angel

Number 12, for "Age of Gladiators II", however, failed with "Error #5TR0 Inconsistency in the data."
Retrying was no help. No giveaway was created, but the game was locked as "Giv or trade in progress..." nontheless.

I then reloaded the page and tried to create a giveaway for "Chariot - Royal Edition". Same error, same locking issue.
At that point I stopped trying to create more giveaways...

Would someone kindly fix the problem and unlock my games, please? frown
Feb. 3, 2018, 3:51 a.m.
#2

Hi there. I did just successfully create 11 giveaways. angel

Number 12, for

"Originally posted by: ckdo"

Maybe it's better to contact indiegala support?

http://support.indiegala.com/
Check the right side, below Contact US.
Feb. 3, 2018, 1:10 p.m.
#3
Steveywonder75
POST: 141

Hi there. I did just successfully create 11 giveaways. angel

Number 12, for
 

"Originally posted by: ckdo"

E-mail support to unlock the games for you.
Feb. 3, 2018, 1:10 p.m.
#4
Steveywonder75
POST: 141

Hi there. I did just successfully create 11 giveaways. angel

Number 12, for
 

"Originally posted by: ckdo"

E-mail support to unlock the games for you.
Feb. 3, 2018, 6:06 p.m.
#5
ckdo
POST: 2
Support was rather quick on this one. My games are unlocked again.

"Unfortunately it’s not possible to create a giveaway with this game." leaves me stumped, though...
Feb. 3, 2018, 11:21 p.m.
#6

Support was rather quick on this one. My games are unlocked again.

"Unfortunately it’s not possible to create a giveaway with this game." leaves me stumped, though...

"Originally posted by: ckdo"

Glad to hear you have it solved.